FAQ's

A guided conversation between two people, recorded on a phone. One person asks the questions, the other tells their story. Then we turn it into a beautiful keepsake, in the storyteller's own words. Think of it as the conversation you've been meaning to have, finally on the calendar.

Anyone who wants to truly know someone, or be truly known. A parent, a grandparent, a spouse, a best friend, or yourself. It also makes a gift that beats another candle.

1. Set up a conversation and choose who is being celebrated.
2. A sealed-letter invitation goes to them.
3. You sit down together for a guided interview.
4. We craft the keepsake and deliver it to you both.

The interviewer (often the person who bought it) asks. The storyteller, the person being celebrated, answers. Each of you has your own account.

Nope. You just talk. We take care of the rest.

English only for now. Spanish is high on our wish list, and we'll shout when it's here.

Plan on 2 to 3 hours in total. No need to do it all at once, and most people take a break or two (snacks are encouraged).

Not at all. Pause anytime and pick up later, even days later. You can also start a brand new sitting whenever you like.

A phone (iPhone or Android) with a good charge, a cozy quiet spot, and the two of you together in the same room or over a video conference such as Zoom, Google Meet or Microsoft Teams. The screen is ONLY to see your loved one, you MUST use your phone to see the questions and do the recording. You cannot use your phone on FaceTime.

Turn off the TV and music, put your phone on Do Not Disturb, and keep the ringer on so the app can get your attention if needed. And remember: Pause is your friend.

Yes! All 111 are available to preview before you begin, so there are no surprises. We do suggest that you do not share them with your loved one though so the answers are more organic and unscripted.

Not even close. The questions are a guide, not a test. Skip any you like, and follow the tangents. Some of the best stories come from the detours.

No pressure. They can simply pass on a question, or come back to it later if the memory wanders back. A forgotten name at 2pm often shows up at 4pm with a good story attached.

The recording pauses when a call comes in, so nobody is recorded without their say-so. When you're done, tap to pick up right where you left off.

Absolutely. Whatever they ask us to leave out stays out, in every sitting.

Only the storyteller and the interviewer. No one else can open it unless one of you shares it.

We only look to confirm accuracy. Our team checks that your recording is clear and that each answer matches its question, so your story ends up in the right place. That's it.

AI helps with the heavy lifting: it turns the audio into text, figures out who said what, matches answers to questions, and tidies the words into first person. It never invents anything. If it wasn't said, it isn't in your story. You review everything before you accept it.

Only the two of you. It is processed automatically to make your story. We never sell it.

Only until your story is finished. Once the storyteller accepts the keepsake, we permanently delete every recording from our servers. As a safety net, recordings are also removed automatically after 180 days if a story is never accepted.

Yes, and we hope you will. Before you accept, both of you can download the full audio. After acceptance, your copy is the only one in the world.

Yes, and that's the point. It's part of our privacy promise. We'll ask you to confirm before accepting, since it can't be undone.

Your story and recordings live on private, encrypted servers, and only the people involved can see them.

Yes. Both people give their okay before any recording starts.

A beautifully designed story in the storyteller's own voice, delivered as a PDF.

We aim for about a week after you review and accept the record.

Yours. Always first person, always in the storyteller's voice.

Yes! Both the storyteller and the interviewer can polish any answer before accepting. Your edits stay exactly as you wrote them.

Tell us what you'd like changed. We offer you one editing pass after you receive the pdf keepsake within 30 days.

You can share your pdf with anyone after you download it.

$111

Yes, and it's a good one. Your loved one receives a sealed-letter invitation with a personal note from you.

They can decline kindly, no hard feelings, and you can choose someone else.

The app will let you know loudly: a chime, a buzz, and a big orange screen. Tap to resume. Nothing already recorded is lost.

Audio is saved in small pieces and uploaded as you go, so a brief hiccup won't cost you the conversation.

iPhone and Android.

Email hello@joyfullconversations.com